FAQs

Q: What is your current turnaround time?

A: As each product is lovingly handmade to order, please allow 2-4 weeks turnaround time. Please note, this does not include postage time.

 

Q: What is your sizing like?

A: Please see individual listings for specific sizing information.

 

Q: My order is a gift... can you gift wrap?

A: All our orders come nicely wrapped, if you would like a special message included leave a note at checkout!

 

Q: I have a question... how can I contact you?

A: I'd love to help! Please contact me via the "Contact" button on home screen. Alternatively, you can email through to babyandmrsc@gmail.com.

 

Q: I've ordered the wrong size, will you replace?

A: We don't offer replacements or refunds for change of mind, this includes wrong size- please read each listing carefully for individual sizing info before purchasing.

 

Q: There's a problem with my order, who do I contact?

A: I'm so sorry to hear that! Please contact me at babyandmrsc@gmail.com within 5 days of receiving your order so we can find a solution for you.

 

Q: What are your shipping costs?

A: Australia wide shipping is capped at a flat rate of $8 per order, with all orders over $100 enjoying FREE SHIPPING.

 

Q: Do you ship internationally?

A: We sure do! International shipping is a flat rate of $20 per order. All prices are listed in AUD.